Vapour Eyes is an Australian based, family owned and run business in Adelaide, South Australia dedicated to mixing what we consider the highest-quality vaping liquids available in Australia. All of our liquids are blended in a 70/30 Vegetable Glycerine/Propylene Glycol mixture, and only contain food-safe flavour concentrates- we even make lollies out of the exact same concentrates!
Vapoureyes is an Australian owned and operated merchant.
Our liquids contain the following:
- Propylene Glycol (USP)
- Vegetable Glycerin (BP)
- Natural and/or Artificial flavors
We do not use the following:
- Food colourings
- Oil-Based Flavours
- Artificial Sweeteners
- Alcohols or Water dilutants
Nicotine in Australia
In Australia nicotine is classified as a "Schedule 7" substance by the Federal Poisons Act, which prohibits it's supply.
A warranty may only be claimed where proof of original purchase is presented, i.e. original purchase receipt or invoice. Under Australian consumer law in the event of a warranty issue you are responsible for the return postage of the product to us.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The guarantees under the Australian Consumer Law (“ACL”) are provided in sections 51 to 59 inclusive of the ACL (“Statutory Guarantees”) and the remedies are provided in sections 259 to 266 inclusive of the ACL (“StatutoryRemedies”).
- Liquids: As our liquids and concentrates contain food grade ingredients and are considered consumable, we do not allow returns at this time. Please keep in mind that taste is subjective! While we hope to please your taste buds, we cannot guarantee their satisfaction.
Coils / Clearomisers / Atomisers: With a DOA policy of 36 hours on atomiser coils, we do not offer a standard warranty on these items as they are considered consumables (designed to be used and thrown away after a certain amount of time)- please keep in mind that coils must have adequate e-liquid in the wicking material ("primed" with e-liquid) before firing to ensure the coil doesn't "burn out" - we cannot replace coils that have not be correctly used, sufficiently primed, or used at incorrect wattages, causing burnt wicking material.
Batteries - As batteries are consumable items, in the case of an item dead on arrival (DOA) we will happily replace a faulty battery within two weeks from the purchase date (14 days)
Mods/Chargers/Other hardware devices: Please read our Warranty and Returns page for more information - click here.
In rare instances, we may email you to inform you of important and/or critical issues related to our products. These may include promotional offers and sales. We value and respect your privacy, and will never release or sell your information to third parties.
These products are intended for those 18 years of age or older. While there is no current Australian legislation prohibiting the sale of Vapourisers/Electronic Cigarettes to minors as these products contain no nicotine, we cannot condone the use of these products by minors and will cancel and refund any order we discover processed by someone under the age of 18.